Reset another user’s password on Workplace
Admins can only reset another user’s account password if they’re logged into Workplace on a computer.
You need to be a system admin or account manager to make a user reset their password.
To reset a user’s password:
- Click Admin Panel in the left menu on Workplace.
- Click People.
- Find the user account whose password you'd like to reset. You can filter results to speed up your search.
- Click the three dots to the right and select Force password reset.
- Click OK.
An email will be sent to the user to prompt them to change their password.
Workplace password policies
Learn how to change your own Workplace password.
Note: username and password credentials chosen by users in Workplace are unique to Workplace, and separate to any passwords they may use on Facebook.